Online booking of tickets on the official website of GMVN can be done once the booking is open. For online booking, visit : https://heliservices.uk.gov.in/

All passengers must present a valid photo identification, bio-metric registration & medical check-up at the time of check-in. Medical checkup can be done at Phata and Sonprayag. Biometric registration can be done at Phata, Sonprayag and Kedarnath top.

2 hours time will be given for darshan to same day return passengers. In order to complete your darshan in the given time, passengers are advised to seek priority darshan slip that is available at Sersi helipad, issued by Shree Kedarnath Ji Mandir Samiti. Chances of flight cancellation and delay due to bad weather are common during monsoon. All passengers are advised to bring spare warm clothes in case you get stuck at Kedarnath due to bad weather.

2 hours time will be given for darshan to same day return passengers. In order to complete your darshan in the given time, passengers are advised to seek priority darshan slip that is available at Sersi helipad, issued by Shree Kedarnath Ji Mandir Samiti. Priority Darshan slip costs around Rs. 2500 per yatri and are available at helipad. Full payment of darshan slip goes to Shree Kedarnath Ji Mandir Samiti.

Only one handbag weighing a maximum of 5 kgs is allowed per passenger.

Kedarnath is located at a high altitude of 11,500 ft. Being at such a high altitude involves exposure to extreme cold, low humidity, increased ultra violet radiations and reduced air pressure and oxygen. Since you will only be there for a couple of hours, the body cannot get enough time to acclimatize and adjust to the low oxygen levels, therefore you must not exert yourself, go slow and always catch your breath. If anyone exerts themselves too much too quickly, depending on individual fitness levels, some of the common high altitude sicknesses and their symptoms are listed below:

Acute Mountain Sickness (AMS): AMS is the most common form of mountain sickness and may occur after you ascend to altitudes above 2.500m.

Symptoms: Breathing problems, headache, loss of appetite, nausea, vomiting, fatigue. weakness, dizziness and difficulty in sleeping.

High Altitude Cerebral Edema (HACE): HACE is a severe form of AMS and occurs due to swelling of the brain tissue which may eventually impair the brain. The illness often manifests itself at night and may result in coma/ death within hours.

Symptoms: Breathing problems, headache, fatigue, visual impairment, bladder dysfunction. bowel dysfunction, disorientation and partial paralysis.

High Altitude Pulmonary Edema (HAPE): HAPE results in respiratory failure due to accumulation of fluid in the lungs. HAPE manifests itself at night (typically the second night of climbing in high altitude areas), progresses rapidly and may lead to fatality within hours.

Symptoms: Shortness of breath even when resting persistent dry cough, bright red stained sputum, weakness, fatigue, drowsiness, chest tightness, congestion and increased heart rate. Younger people are held to be more susceptible to this ailment as, in exuberance, they are inclined to over exert while trekking.

Do’s

1. Increase your fitness. Start at least a month prior to the Yatra at least a 4-5km Morning/Evening walk. For Improving the oxygen efficiency of your body.
2. Take Palkis/Horses instead of trekking to avoid high altitude sickness.
3. Take short breaks to catch your breath when tired.
4. Notice any symptoms such as extreme tiredness, headache, nausea, loss of appetite or vomiting.
5. Saree is NOT a suitable dress for the Yatra, Salwar Kameez, pant-shirt or a track suit will be better. Ladies who are more than 6 week pregnant shall not be allowed to undertake the pilgrimage.
6. Keep spare clothes and eatables in a suitable water proof bag.
7. Carry some cold cream/Vaseline/sunscreen to protect your hands /face against sunburn etc.
8. Keep in your pocket your identity card with emergency contact number, incase of an emergency.

Dont’s

1. Don’t exert yourself too much and go out of breath.
2. Don’t ignore any symptoms such as extreme tiredness, headache, nausea, loss of appetite or vomiting.
3. Don’t stop at places which are marked by warning notices.
4. Don’t use slippers because there are steep rises and falls on the route to the Holy Cave. Only wear trekking shoes with laces.
5. Don’t attempt any short cuts on the route as doing so would be dangerous.
6. Don’t trek alone. Always stay together as a group. Your mobile network may not work at Kedarnath, only BSNL works.

CARRIAGE BY AIR ACT, 1972

The carriage is subject to Himalayan Hell Services regulations relating to the conditions of Non-International Carriage (Passenger and Baggage) framed in accordance with The Carriage by Air Act, 1972 and Notification regarding application of the carriage which is non- international. The liability of the company for damage sustained in the event of the death or wounding of a passenger or any other bodily injury suffered by passenger or by his registered baggage during the course of carriage by air will be governed by the provisions of sections 4,5,6 and the rules contained in the second Schedule of Carriage by Air Act 1972 with certain exceptions, adaptations, modifications, etc as notified in the Govt. of India, Ministry of Civil Aviation Notification and as amended from time to time.

REQUIRED DOCUMENTS

All passengers must present valid photo Identification: Biometric registration slip and Medical check-up slip at Check-in.

PASSENGER GROUPING

The passenger in groups or families may not be carried together in the same helicopter as a matter of regrouping based on weight of the passengers due to load limitations of the helicopter.

INCASE OF OVERLOADING

If at any stage it is found that the helicopter is overloaded, HHSPL will have the right to decide which passengers or article shall be offloaded and such decision shall be binding.

HAND BAGGAGE ALLOWANCE

Only one handbag weighing a maximum of 5 kgs is allowed per passenger. Any additional Piece of baggage will not be allowed.

LOSS OF BAGGAGE

HHSPL is not liable for any loss or damage occasioned by delay in the carriage by air of passengers or baggage. Receipt without complaint of registered baggage on the termination of the journey shall be prima facie evidence that the baggage has been delivered correctly and in good condition.

2 HRS DARSHAN TIME

2 hours time will be allotted for same day return passengers for darshan at Shri Kedarnath Ji temple. Passengers must complete darshan in this time.

INCASE OF BAD WEATHER/TECHNICAL SNAG

Chances of flight cancellation due to bad weather are common during monsoon. In case of cancellation due to technical reason/bad weather or other unforeseen reasons beyond our control, full refund of the ticket will be given. HHSPL bears no other liability to the passenger. No accommodation, meals or cost of transport or any such cost would be reimbursed or compensated.

NO AERIAL PHOTOPGRAPHY

Aerial Photography from Helicopter is illegal and punishable by law and photography at the helipad is strictly prohibited.

RIGHT TO CANCEL UNSAFE PASSSNGERS

HHSPL reserves the right to cancel passengers who are A. Unruly or Abusive B. Intoxicated C. Sick/ Mentally unbalanced or anyone whom we deem unsafe to fly. Full refund will be issued to such passengers.

INFANTS

Infant below 2 years/10kg are carried free of charge in case of dispute age proof certificate shall prevail.

DISPUTES

Disputes as to legality, Interpretation, application or performance of service or any of its terms and conditions shall be governed by the laws of Delhi Jurisdiction.

DANGEROUS GOODS

Carriage of dangerous goods/articles is not permitted. Restricted articles include but are not limited to compressed gases, corrosives, explosive, flammable liquids, solids, radioactive materials, poisons, infectious substances and brief cases with installed alarm devices.

REFUND POLICY

GMVN approved cancellation rules shall apply. Please visit hellservices.uk.gov.in/CancellationPolicy/ for more details.